FRSTeam is seeking a proactive and detail-driven Project Manager – Contents Restoration to join our dedicated team. In this vital role, you'll lead the full lifecycle of contents restoration projects—providing guidance, assurance, and results to customers during some of their most stressful times. If you have a strong background in restoration and a passion for leadership and service, we want to hear from you.
Key Responsibilities
- Serve as the primary liaison for clients, insurance adjusters, and contractors throughout the project.
- Scope jobs including pack-out, contents cleaning, storage, and pack-back logistics.
- Manage project timelines and ensure milestones are met on schedule.
- Lead field crews during pack-out and pack-back with precision and care.
- Ensure comprehensive photo and item documentation of all inventoried contents.
- Collaborate with internal teams (warehouse, cleaning, claims) to ensure seamless operations.
- Communicate regularly with insurance adjusters and clients, managing questions and escalations.
- Monitor labor, equipment, and job costs to maintain budget compliance.
- Conduct quality control checks and maintain a high level of client satisfaction.
- Uphold company policies, safety standards, and industry regulations throughout the project.
What We’re Looking For
- 2+ years of project management or supervisory experience, preferably in restoration or a related field.
- Hands-on experience in contents restoration is strongly preferred.
- In-depth knowledge of insurance claims processes and industry protocols.
- Excellent communication and customer service skills.
- Strong leadership skills with the ability to motivate field crews under pressure.
- Detail-oriented and highly organized.
- Proficiency in project management and restoration software such as Xactimate, Encircle, or similar tools.
- IICRC certifications (WRT, CDS, FSRT) are a significant plus.
Working Conditions
- Primarily field-based role with periodic office duties.
- Must be able to lift/move items up to 50 lbs.
- Occasional evening or weekend work during high-volume periods or emergencies.
Why Join FRSTeam?
We’re more than a restoration company—we’re a team of compassionate professionals who help people recover from life’s unexpected events. At FRSTeam, your leadership will drive real impact, both for the company and for the families we serve.
Take the next step in your restoration career. Apply today and help us restore what matters most.
The FRSTeam
will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Ream Companies is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage.
Do you crave meaningful work?
At FRSTeam, we help families and businesses during their time of need after they’ve experienced property damage. We handle many of the things that people care about most, their contents. For us at FRSTeam, each day holds a real sense of purpose.
Many families and business owners have told us that we are the best part of this dark time. We think that’s because we focus on making the process as stress-free as possible, bringing compassion and kindness to every action.
This franchise is independently owned and operated by a franchise owner. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to FRSTeam Corporate.
