Job Coordinator
FRSTeam of New England
$22 an hour
Do you enjoy providing amazing customer service and want to make a positive impact on someone else’s life? If so, this may be the perfect position for you.
FRSTeam by of New England is seeking a service-focused, friendly professional to join our team as a Job Coordinator. As a Job Coordinator you will be the face of FRSTeam in the field. Compassion, empathy, and patience are key traits of a successful candidate. We seek an individual with strong decision-making skills and the ability to work well with change. Job Coordinators must be able to multi-task and show great attention to detail.
Who we are:
The FRSTeam brand spans the US and Canada with over 50 locations serving the fabric restoration and electronic cleaning needs for families devastated by a smoke, fire, or water loss. We are the industry leader providing this unique service. Our most important and valuable resource is the employee. We are a family owned and oriented business. This position is an exciting and challenging opportunity for someone with great customer service, communication and organization skills.
General Job Duties:
Customer contact and follow up through delivery of goods
Field coordination and communication with customers, adjusters & contractors
Packing, carrying, inventorying damaged personal property from water, fire and mold incidents
Remove affected textile items such as clothing, area rugs and window coverings from homes
Packing and moving duties can include up to full house pack outs (clothes, electronics and furniture)
Inventory, track, and document order through production processing
Review and follow up billings and customer concerns
Manage multiple job files and assignments
On call (emergency response) periodically.
Additional reasonable duties as assigned
Required Experience:
Strong customer service background, professional communication skills, production, people-oriented and highly organized.
Applicant must be able to pass background check and possess clean driving record (must be able to drive company vans and trucks).
Ability to consistently lift and carry up to 35-100 lbs. or more on a daily basis (consisting of bags of clothes to electronics and furniture)
We Offer:
Full-time position
Job hours are typically Monday – Friday, 7:30am-4:00pm, overtime may be available weekly, and we also work several Saturdays.
Hourly wage starts at $22/hour
PTO 2 Weeks
A friendly, family environment. Potential for growth and development
Required experience: customer service, labor: 1 year
Do you crave meaningful work?
At FRSTeam, we help families and businesses during their time of need after they’ve experienced property damage. We handle many of the things that people care about most, their contents. For us at FRSTeam, each day holds a real sense of purpose.
Many families and business owners have told us that we are the best part of this dark time. We think that’s because we focus on making the process as stress-free as possible, bringing compassion and kindness to every action.
